[Fixed] “A Ubisoft Service is Currently Unavailable” error

A Ubisoft Service is Currently Unavailable

If you are getting the much annoying “a ubisoft service is currently unavailable” error then you are at the right place because in this article, we are going to solve this error.

When you are trying to reach the Ubisoft servers, you might have seen this error and the worst part is when you don’t know what to do about it.

It is worth noting that Ubisoft is one of the leading video game companies in the world and it means that they have a lot of popular games in their bucket.

There is a platform called Ubisoft Connect which lets you log in to Ubisoft servers and enjoy a whole lot of games.

This is when you get the “A Ubisoft Service is Currently Unavailable” error and in this article, you will get a solution to this problem.

How to Fix “A Ubisoft Service is Currently Unavailable” error

We have seen that the “A Ubisoft Service is Currently Unavailable” error only means that you can’t reach the Ubisoft servers and you can still play the offline games.

However, if you want to play multiplayer games with other players around the world then you need to connect online.

We have also seen players from around the world share their problems on Ubisoft forums as well as Reddit users have also shared their frustration.

But you don’t need to worry anymore as we have a few solutions that are confirmed and known to be working so let’s get straight to those steps.

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Fix #1: Disable IPV6 connection temporarily

The first solution that we are providing you is straight from a Ubisoft official who has shared this working method to solve the “A Ubisoft Service is Currently Unavailable” error.

  1. Look at the bottom-right-corner of your screen and right-click on the network icon and select Open Network & Internet Settings.
  2. From the window that opens, select Network and Sharing Centre and click on Change Adapter Settings.
  3. A new window will open where you need to find you adapter and right-click on it. 
  4. From the dropdown menu, select Properties.
  5. Disable the Internet Protocol Version 6 option by unticking it and click Ok to save the changes.

After making these changes, you will be able to connect to Ubisoft servers and we have confirmed that this fix has worked for a lot of people so we are confident that this fix will work for your PC as well.

Once you have logged in to Ubisoft and launched your game, you should enable IPV6 on your PC once again because it is quite important.

Rest assured that those who have re-enabled their IPV6 has confirmed that their Ubisoft connection still works.

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Fix #2: Change DNS Settings of your PC

Changing your DNS Settings on the PC have also helped a lot of people solve their Ubisoft connection errors so we recommend you to try this solution if the above one did not work for you.

This method is also quite similar to the IPV6 method as you need to follow some steps from the above method as well.

  1. Go to bottom-right-corner of your PC and open Network and Sharing Centre as we did above and then click on Change Adapter Settings.
  2. After that, choose your Adapter, right-click on it and select Properties.
  3. Now, instead of disabling Internet Protocol Version 6, click on it and you will see a Properties button down below.
  4. Click on it and you will get a window where you can change your DNS Settings.
  5. Set your DNS server addresses by clicking on Use the following DNS server addresses and set them as 8.8.8.8 and 8.8.4.4 respectively.
  6. Press Ok and confirm the changes and then you can restart your PC as well.

After this, you can try to connect to your Ubisoft servers and we are sure that you won’t see your “A Ubisoft Service is Currently Unavailable” error.

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Fix #3: Restart your router

The last resort for a minority of users wanting to connect to Ubisoft was to restart their router in order to finally make a successful connection.

It was seen that they tried to do the steps mentioned in both the fixes above but it did not work for them but restarting a router did fix the issue for them.

So we recommend you to try and restart your router in order to connect to Ubisoft servers.

Once you restart your router, it does fix a few things such as if the settings on your router are messed up for some reason then they get reset.

Now, to restart your router, you will need to switch off your router and then remove the plug from socket and wait for 30 seconds.

After 30 seconds, you can switch the plug back into the socket and then start your router and then wait for all the lights to turn back on.

Once the router is started again, you will be connect to the Ubisoft servers and you will be happy that the “A Ubisoft Service is Currently Unavailable” error will be gone finally.

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Conclusion

In this article, we have mentioned that a lot of users were able to connect to their Ubisoft Connect accounts with the help of Disabling IPv6 connection which is a solution mentioned by one of the Ubisoft Support Staff which means that it comes from an authentic source.

Apart from that, the other solution is also from a reputed source such as PC Strike who have said that changing the DNS Settings of your PC can help you get back to the Ubisoft servers.

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However, for those who have tried both the solutions and have failed to connect to the Ubisoft servers, they will be able to finally establish a connection with the help of restarting their routers.

With this, we hope that you were able to fix the dreaded “A Ubisoft Service is Currently Unavailable” error and hope that you will share this article with other gamers who are facing this same situation as well.

Abhishek

Abhishek Jariwala is the Founder, Owner, and also Chief Editor at TheAndroidLab and he looks after all the daily stuff that takes place here. If you have any queries related to this site, you can contact him via email at [email protected] or on his Twitter handle.

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