7 Ways to Fix Can’t Save Videos on TikTok error

Are you also wondering why you can’t save videos on TikTok anymore? Don’t worry as we have a few ways to fix that issue in this article.

Well, we have seen that a lot of TikTok users have been facing the issue of them unable to save videos on TikTok and we have a few solutions for you in this article.

TikTok allows users to save videos conveniently even if they don’t own them which is not possible on other platforms without the help of third-party services.

Also Read: 7 Ways to Fix Instagram not showing story or highlight views?

While this might be copyright infringement for some creators, it is still very convenient to download the TikTok videos and use them for research purposes.

However, TikTok users report that this save video feature on TikTok doesn’t always work.

Based on our research, TikTok’s save videos feature doesn’t work when there is a server-side issue or when you have a slow internet connection. Also, improper device configurations and corrupt files can cause this issue as well.

We believe that you are also here because you can’t save videos on TikTok and that is fine because we are going to fix this issue for you.

In this article, we will give you the 7 Ways to Fix the Can’t Save Videos on the TikTok issue.

Also Read: How to fix TikTok liked videos disappeared, showing or updating?

How to Fix Can’t Save Videos on TikTok issue?

Cant Save Videos on TikTok
Can’t Save Videos on TikTok

Here are the 7 Ways to Fix the Can’t Save Videos on TikTok. We are sure that one of these solutions will work and you will be able to download TikTok videos after this.

1. Check TikTok’s Server Status

The first thing to do when you are unable to save videos on TikTok is to check if the TikTok servers are working fine or not.

As we mentioned earlier, one of the reasons why you can’t save videos on TikTok is because its servers are not working properly.

To check TikTok’s servers, go to DownDetector.com where they have a dedicated TikTok server page which can be visited from this link.

TikTok server status
TikTok server status

Once you visit the link, you will see a webpage where it says if TikTok’s servers are having issues or not.

If the TikTok servers are not working then you just need to wait it out as the TikTok engineers will soon fix the issue.

In case the TikTok servers are working fine and you are still having issues, the problem could be something else so read along.

2. Restart your Device

Since we have checked the TikTok server-status above, we will now try to restart our device and see if the issue gets fixed or not.

There may be some bugs that get into our device or the app and they can only be fixed with the help of a restart.

  • To restart your device, long-press on the Power button until a list of options pops up on the screen.
  • From these options, click on the Restart option and your device will switch off and then start on its own.
  • Once the restart procedure is complete, open the TikTok app and try to save the same video, and see if it works or not.

3. Check your Internet Connection

Once you are sure that the TikTok servers are up and your issue is not fixed with a restart, you need to check your internet connection.

If your internet connection is not working, you will definitely face issues while saving videos on TikTok.

  • In order to check your internet connection, go to Fast.com and your internet speed will be checked automatically.
  • Once the results come up, you will see the actual internet speeds you are getting right now.
  • If these speeds are below 1Mbps then your internet connection is having issues and you need to get it fixed.

You can also try to restart your WiFi router in order to fix any minor bugs that your Network is facing.

  • To restart your WiFi router, switch off the router and then remove the plug from the wall outlet and wait for a few minutes.
  • After that, switch on the WiFi router by plugging it into the wall outlet and see if your internet is working fine now.

Also Read: 8 Ways to Fix TikTok Profile Picture (PFP) Not Changing or Showing?

4. Try to Save Another Video on TikTok

It is quite possible that the video you are trying to download on TikTok is currently unavailable.

To verify if that’s the case, try to save another video on TikTok and see if that works or not.

TikTok gives creators the option where they can control if they want to allow other users to download their video or not.

If you can download other videos on TikTok, it means that the video you tried to save before is private and not downloadable and its save feature is disabled.

5. Update the TikTok app

It is always recommended to keep all your apps as well as your devices updated in order to remove any bugs or glitches that might be inside the system that is fixed in the latest update.

Similarly, TikTok developers also update the app frequently and release the app update on Google Play Store and Apple App Store.

Therefore, it is important to update the TikTok app on your device whether you are using Android or iPhone.

  • To update the TikTok app on iPhone, go to App Store and tap on your Profile and then locate the TikTok app.
  • If there’s an update available for the app, click on the Update button and wait for it to download and install the update to your phone.

For Android devices, the process to update the TikTok app is similar as well. Just follow the steps mentioned below:

  • Go to the Play Store and tap on your Profile and then click on Manage Apps & Devices.
  • Click on Updates Available and locate TikTok from the list.
  • Check if there is any update available for the app. If an update is available, click on the Update button and it will be installed on your device.

6. Change your Account Settings (for Creators)

If you are a TikTok Creator and have been getting complaints from your followers that they are not able to save your videos, it is in your hands if you want to allow them to save your videos or not.

If you, as a TikTok Creator, have decided that you don’t want to let anyone save your videos on TikTok and have disabled the save video feature then that is totally your wish.

However, if you want to enable the save videos on TikTok feature then follow these steps:

  • Open the TikTok app on your device and make sure you are logged in from your Creator account.
  • Go to your Profile and click on the Options tab in the upper-right corner.
  • Go to the Privacy tab and click on Downloads.
Enable Save Video feature on TikTok
Enable the Save Video feature on TikTok
  • Ensure that the Video Downloads option is enabled as you can see above.

Once you have done the changes, ask the followers to save videos on TikTok and they will now be able to save them.

7. Report the Problem to TikTok

Once you have implemented the fixes mentioned above but you are not able to save videos on TikTok, you need to report the problem to TikTok so that they can help you fix the issue.

For that, go to TikTok’s Help Center from here and get in touch with their Customer Support team to seek assistance.

If you prefer Twitter, you can contact Twitter Support from their Twitter handle which is @TikTokSupport and DM them to let them know what issues you are facing.

They will respond to you and let you know the steps you need to perform in order to fix the issue.

Also Read: How to Stop Auto Following on Instagram?


In this article, we have mentioned the 7 Ways to Fix the Can’t Save Videos on TikTok issue and we can assure you that one of these fixes will solve your problem.

In case you are having other issues with TikTok then let us know in the comments section and we will fix that issue as well.

Also, make sure to share this article with fellow TikTok users who can’t save videos on TikTok so that they can fix their issues after reading this article.

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