Hulu Error Code 3(-984), 3(-996), and 3(-971) are the three most common errors that one can encounter while playing videos on Hulu.
Users can face problems and errors while streaming content on Hulu. However, users, need not worry if they encounter any error.
Hulu Error Code 3(-984), 3(-996), and 3(-971) can occur due to several reasons such as slow internet connection, the problem with the Hulu app, corrupt cache accumulated for the Hulu app, and various others.
If you are facing such an error while using Hulu, then you are at the right place. This guide discusses the fix for the Hulu Error Code 3(-984), 3(-996), and 3(-971).
Also Read: [Fixed] How to fix Hulu Error Code Rununk 13
Table of Contents
Fix Hulu Error code 3(-984), 3(-996) and 3(-971)
Check With The Speed Of Your Internet
This error most probably occurs because of a slow internet connection. If you are facing this error, then it is most probably because your internet is slow.
You should check with your internet connection first. Check the speed of the internet. You can check the speed using fast.com.
In case, if your internet has a slower speed, then you can try connecting to a different network to stream content. Moreover, if you are using a router, then you can try using a wired connection.
However, if the internet is still not working and the speed is slow, then you can try contacting your ISP to get the problem solved.
However, if the speed of your internet is optimum, but if you are still facing the error, then you try running some other apps.
If another app is running fine, then there is some problem with your Hulu app. You can follow the steps given ahead to troubleshoot the problem with your Hulu app.
Moreover, if you are using VPN, try turning it off. Many times, VPN can interrupt streaming content on Hulu, and you won’t be able to stream content on it.
Try Restarting Your Device
You can try restarting your device. Many times, restarting your device can solve the problem.
Restart your device on which you are streaming content on Hulu, be it your phone, laptop, tablet, or any other device.
Restarting the device can solve various temporary problems that you might face. Try restarting your device, and then check whether you still face the Hulu Error code 3(-984), 3(-996), and 3(-971).
Read Also: Steps to Fix Hulu Error Code P-DEV313 easily
Update The Hulu App
Outdated Hulu can also cause such error codes. If you are facing these errors, then you can try updating the app.
To update the app, head to the App Store of the respective operating system that you are using. If you are using Android Device, then you can head to the PlayStore, and if you are using iPhone or iPad, then you can head to the Apple App Store.
Search for the Hulu app, and you will see an update option beside the app. Update the app, and then relaunch it. Check whether if it solves the problem or not. Most probably it should solve the problem, but if not, then you can move to the next step.
Clear The Cache Of The App
The very next thing that you can try doing is clearing the cache of the app. Many times cached data gets stored in the storage of your smartphone, and not only does it degrades the performance of your phone, but it can interrupt the proper functioning of the app.
To clear the cache of the app on an Android device (phone or tablet), follow the steps given below-
- Head to the settings of your phone.
- Now in the settings, head to the apps/application section.
- Search for Hulu in the apps section, and tap on it.
- Now you will see a clear cache option. If the clear cache option is not available then tap on the storage section on the same screen, and you will find the clear cache option.
- Confirm the cache clear, and then run the app again.
If you are using a browser, you can clear the cache of the browser while you clear its history. In case, you are using the iOS device, you won’t have the option to clear the cache. To clear the cache on iOS, you will have to reinstall the application.
You can try reinstalling Hulu. If clearing the cache didn’t work for you, and if you are still getting the error, then you can reinstall the Hulu application.
Firstly uninstall the app from your device, and then install it again. Now after the application is installed, you will have to login back in with your credentials and the error will be fixed.
We hope that the methods mentioned in this article helped solve the problem. However, if the problem is still not solved, then you can try contacting the support team of Hulu.
Hulu customer team will surely help you out with the problem you are facing. You can contact the Hulu team from their Help Center. We hope this helps solve your problem.