Hulu error code ‘runtime 5’ is a playback error that you might face when you are streaming content on Hulu.
It is one of the most common errors, that might stop you from streaming content on Hulu.
This is a server error, which occurs when the server key of Hulu has expired, and users cannot connect to the chain to stream videos online.
If you are facing the error code ‘runtime 5’ when trying to stream content on Hulu, then you can try the fix mentioned in this article.
Let’s discuss some of the possible fixes for the Hulu error code ‘Runtime 5.’
Table of Contents
Fix Hulu Error Code Runtime 5
Given below are a few errors to fix the error code ‘Runtime 5’ that you might encounter when running Hulu.
Ensure you follow all the steps correctly so that you did not encounter the error again.
Check Internet Speed
Check the speed of your internet. Check whether you are using stable internet. If your internet is slow, try connecting to some other Wi-Fi, and check whether the Hulu works fine or not.
If it does, then the error probably occurred because of the slow internet. You can use sites like Fast.com or speedtest.net to check the speed of your internet.
In case you are using a Wi-Fi connection, try using a wired connection instead. If you are facing a problem with Hulu on PC, then try connecting your PC to LAN cable and then try using Hulu.
Also, if you are using a Wi-Fi network, check how many devices are connected to the network.
Due to multiple devices, you might as well connection problem. If many devices are connected to the network, then this might cause the connection issue, therefore you may encounter the ‘Runtime 5’ error code while using Hulu.
What you can do is, try disconnecting all the other devices from the network, and check whether you still encounter the error or not.
Try Going For Lower Streaming Quality
If you are getting the ‘runtime 5’ error code, then you should try streaming the content in low quality on Hulu.
This error can occur when you have a slow internet connection and you cannot stream in high quality.
Therefore, you can try streaming the content in low quality. Reduce the playback quality, and check whether the error is fixed or not. If not, then you can move to the next step.
Clear The Cache Of Hulu App
If you are using the Hulu app then you should try clearing the cache of Hulu.
However, if you use Hulu on the web browser, then try clearing the cache of your browser.
Clearing cache does allow the app to perform perfectly.
- To do so, head to the settings of your phone and then search for the apps section and open it.
- Here search for Hulu and tap on it. Now you will see a clear cache option. Tap on it to clear the cache of the app.
- If you are using a browser, you can clear the cache of the browser from where you clear the history.
Update The App
Many times the ‘runtime 5’ error code may be encountered because of the bug. Temporary bugs get fixed by themselves, and sometimes company releases the update to fix the bug.
Go to the app store of your device, PlayStore for Android, and Apple App Store for iOS, and search for the Hulu app.
If there is any update available, you will find an option to update the app.
Restart The Device
You can also try restarting the device. Many users have suggested that restarting their device, did fix the problem.
Restarting may seem a good option, and you can try going for it. If you are using a PC, restart your PC, if you are using a phone, try restarting it, and the same goes for all your device.
After you restart your device, try using the Hulu app again, and see if the error is fixed or not.
Try Updating The Device You Are Using
Many times the error may occur when you are using the older operating system. If you are using the Hulu App on your phone or TV, then try updating the firmware.
In case, you are using Hulu through the web browser, then try updating the web browser, and if that doesn’t work try using a different browser.
Try Closing All The Apps
The next thing you can do is close all the apps that are running in the background. Apps running in the background consume a lot of RAM and they may leave no space for the Hulu app to run.
You should try closing all the background apps, and try running Hulu again to see if it fixes the error or not. The same goes for the browser. If you have multiple tabs open in the browser, then they will also consume a lot of RAM.
If you are running Hulu on the browser, then you should try closing all the unused tabs and check whether it solves the error or not.
Reinstall The App
The last thing that you can do is reinstall the app. If the error is still not solved, then it would be suggested to reinstall the app.
Uninstall the app from your device. After you have uninstalled the app, head to the app store, and search for the Hulu app. Install the app, and then log in to your account. Your issue will be fixed.
That’s how you can solve the Hulu Error Code ‘Runtime 5’ that you might face when streaming content on Hulu. Hope this article helped solve your problem. If it did, then do let us know in the comment section.