If you are facing Instagram Stories not uploading, stuck on a posting loop or if you are getting the “upload failed” error then this article is for you.
In this article, we are going to fix the problems with Instagram stories not uploading as well as other issues related to posting them.
But first, we would like to tell you that Instagram Stories has been around since 2016 and it was originally said to be a Snapchat clone and there was a huge battle between the two companies about this as well.
Now that Instagram Stories has gained even more popularity than Snapchat, it is worth saying that there are a lot of things Instagram has done better to make its Stories feature stand out from the rest.
Talking about the same, Instagram has also managed to sneak in ads for Instagram Stories which means they are able to monetize that aspect of their platform too.
As we mentioned earlier, there are a lot of problems with Instagram Stories related to posting stories and some of the most common problems are as follows:
- Couldn’t upload. Try again.
- Upload failed. Try again.
You will also notice that sometimes the Instagram Stories get stuck on an uploading loop which means that there is nowhere to go and we have to try troubleshooting steps for the same.
If you are also one of those who is facing Instagram Stories not uploading or uploading failed or stuck in endless loop issue then you will get all the different ways in which you can solve the issue.
Table of Contents
How to Fix Instagram Stories not uploading, stuck posting or “upload failed” issue?
1. Check Instagram Server status
The first thing you need to whenever you face the Instagram Stories not uploading, stuck posting or upload failed issue is to check if the Instagram servers are up and working fine or not.
Many a times, we have noticed that users blame themselves for the issue of Instagram Stories not uploading but the reality is that the Instagram servers are down.
So, you need to check the Instagram Server Status and for that, you can go to DownDetector.com or visit this link which will take you to Instagram’s dedicated page on the website.
If the website says that there are “possible problems at Instagram” then it means you can’t do anything and simply have to wait it out and keep refreshing the website to see if the problems are gone or not.
2. Test your Internet Connection
It is also possible that your Internet is not working which is why you are getting the “upload failed” error on Instagram.
So you need to first check if your internet connection is working fine or not.
For that, the best way is to go to Fast.com and it will automatically start your internet speed test and will give you results in some time.
Once you get the results, you need to compare if they are relatable to the current internet plan you are paying for or the speeds are way too low.
If your internet speeds are below 1-2 Mbps then you could be facing slow internet connectivity and need to call your internet service provider to fix the issue as soon as possible.
3. Save your story and reupload
If you are facing the Instagram Stories uploading failed issue then it could be because of a minor bug as well.
Sometimes, it happens that there is a minor technical glitch on Instagram’s server side which does not let you upload a story and gives you an error instead.
So you need to try and upload the same story again and see if it works this time or not.
For that, Instagram provides you the option to save your story. Therefore, if Instagram Story fails to be uploaded then save the story, close the Instagram app and open it again and then upload the saved story.
If it was a bug or a glitch, chances are that your Instagram Story will be uploaded now.
4. Restart the Instagram app
In order to see whether there is a minor technical glitch or bug that is affecting the Instagram app to keep you an endless posting loop or not, you can try the tried-and-tested method of closing the app and opening it again to see if it works or not.
We have noticed that a lot of problems are unidentifiable and they can be solved simply by restarting the app.
Same way, you can close the Instagram app and open it once again to see if it works or not.
Once you have done this, try and upload a new Instagram Story and see if it gets uploaded or not.
There are high chances that your story will be uploaded but if doesn’t work then don’t worry as we have other solutions as well.
5. Update the Instagram app
We have seen that Instagram gets quite a lot of updates which keeps the platform very safe and bug-free.
So if you are not updating your Instagram app regularly then you are missing out on all the features as well as bug fixes that the update provides.
Therefore, it is worth mentioning that you need to update the Instagram app in order to fix the Instagram Stories not uploading issue.
If you are using an Android phone or an iOS device, you need to update your Instagram app.
- For that, you can go to either the Google Play Store or the Apple App Store depending on your device type and open the Instagram app’s listing.
- After that, see if there is an update available for the app or not.
- If there is an update available, click on the Update button to download the update and make sure that the download has started.
- Once the app is updated, you can open the app and try to upload a new story and see if the errors are fixed or not.
6. Clear Instagram app’s cache and data
Clearing Instagram app’s cache and storage memory can also help you a lot in fixing any problems you are having with the app as we have experienced it as well.
If you are using an Android phone then it is possible to clear cache and storage memory of an app.
However, on iPhones, you can only remove the app and clearing cache or data is not possible.
For Android users, to clear Instagram app’s cache and storage, you need to follow these steps:
- Open Settings and go to Apps & Notifications.
- Then, select Instagram from the list and tap on the Storage & Cache option.
- Now, click on Clear Storage and then also click on Clear cache after that.
- This will clear the storage and cache of your Instagram app which means the app will work as a fresh install.
This also means that you will have to enter your account credentials and login back to your account.
After that, try and upload a new Instagram story and see if it works or not.
7. Reinstall the Instagram app
If clearing the cache and storage of Instagram app does not work then you need to uninstall the Instagram app from your device and install it again.
On Android, long-press the Instagram app icon and click on Uninstall button to remove the app from your device.
After that, go to Google Play Store and search for Instagram and then click on Install to get the app installed on your device.
For iOS users, long-press the Instagram app icon and remove it from your device by clicking on Delete button.
Then, go to App Store and search for Instagram, click on Get button to download the app on your phone and start using it again.
8. Use Instagram on a different browser or device
The next option you can try if your Instagram is still showing the “upload failed” error is to simply change the device.
If you are using an Android phone and have a different device at your disposal then you can login with your Instagram credentials on that device.
Try and upload an Instagram story from that device and see if it works or not.
Sometimes, it is possible that changing the device does the trick and your Instagram Stories uploading problems are gone for good.
9. Report the problem to Instagram support
We have noticed that there are some problems which can’t be fixed by these troubleshooting steps and you need to report the problem to Instagram support for a permanent solution.
Therefore, we have given you the steps to contact Instagram support and report about your current issue down below:
- Open your Instagram profile and click on Menu icon and then click on Settings.
- Now, choose Help and then click on Report a Problem.
- After this, you can provide a brief description about problem in the message field and then click on Send Report to send the report to Instagram Support team.
Once your message is received by the Instagram Support team, they will take a few days to process your request and give you a reply.
You may try the same process of sending a report after every few days to get a reply from the team.
In this article, the steps to fix the Instagram Stories not uploading or stuck posting or upload failed issue are mentioned and we have tried these steps and have found them to be working on various devices.
If you have other concerns or problems related to Instagram then you can leave a comment down below and we will try to solve all of your problems as soon as we can.