7 Ways to Fix NP-34957-8 Error Code on PS4 or PS5?

Do you also see the NP-34957-8 Error Code on PS4 or PS5?

If the answer is yes, this article is exactly for you because we will give you the solutions to fix the NP-34957-8 error code for PS4 and PS5 right here.

Whenever there is any problem with your PlayStation, it generally gives you an error code that you don’t know anything about.

Therefore, you search for the error code on Google, and that is how you might have stumbled upon this article.

Generally, the NP-34957-8 Error Code on PS4 or PS5 is seen when there is a problem with the device communicating to the PSN servers.

To solve all your problems, we have decided to publish this article where we will give you all the possible solutions to fix the NP-34957-8 Error Code on PS4 and PS5.

Also Read: How to fix ‘https aka ms remoteconnect not working’ issue in Minecraft?

How to Fix NP-34957-8 Error Code on PS4/PS5?

how to fix np-34957-8 error code on ps4 and ps5
how to fix np-34957-8 error code on ps4 and ps5

Since we mentioned earlier that the NP-34957 error code on PS4 or PS5 is generally caused when the PlayStation is unable to connect to PSN’s servers, we will show you the 7 ways in which you can fix this error.

1. Check PSN’s servers

The first and possibly the most important thing to do when you get the NP-34957-8 Error Code on PS4/PS5 is to check the PSN servers.

This is because if the PSN servers are down, the PlayStation device will obviously not be able to communicate, which means it will throw the error code.

It is great that Sony has a dedicated page to provide the status of its PSN servers which can be visited from here.

PSN Server Status page
PSN Server Status page

If the page shows that there is a problem with PSN servers, you will need to wait for them to be working again.

If there is no problem with the PSN servers and you are still getting the error code, we need to investigate further.

2. Restart your PlayStation

The next thing you need to do after you have checked for the PSN server status is to restart your PlayStation and hope that any problems it was facing are fixed after turning it off and turning it back on again.

We have seen that many problems related to electronic devices get fixed once we restart the device.

To restart your PS4, follow these steps:

  • Press and hold the PS button on your controller, and you will see the Quick Menu pop up.
Restart your PS4
Restart your PS4
  • Go to the Power tab and highlight the Restart PS4 option.
  • Press the or button to proceed with restarting your device.

The procedure to restart your PS5 is slightly different, but here are the steps to restart your PS5 as well:

  • Locate the PS button on your DualSense controller and press and hold the PS button to open the Quick Menu.
Restart PS5
Restart PS5
  • Select the Restart PS5 option and wait for the system to reboot.

Once your device has restarted, make sure to get back to the PSN servers and see if they are working fine or not.

3. Login to your PSN account again

There can be temporary bugs and glitches that might enter your system, so your PSN account might be affected.

To fix that, you can log out of your PSN account and log back into your PSN account to fix the bugs.

For that, PS4 users can follow these steps:

  • Go to Settings of your PlayStation and open the Account Management tab.
  • Click on the Sign Out button, and you will be signed out.

If you are using a PS5, these are the steps to log out of your PSN account:

  • On your PS5, navigate to your Settings and access the User Accounts tab.
  • Now, open the Other tab and select Sign Out.

Once you log out of your PSN account, wait for 5 to 10 minutes and then login to your account back with your account credentials and make sure that everything is working fine.

4. Check your Network Connection

One thing you probably might have ignored is that your network connection might be having problems as well.

If your network is not working properly, it could be a major reason why your PlayStation is having issues.

Test Connection on PlayStation
Test Connection on PlayStation

Thankfully, Sony provides you with an in-built way to check the network connection. You can do this by going to Settings > Network > Test Internet Connection, and it will give you the results.

If the results show that there are problems with your network, then you can try and restart your WiFi router.

To do that, shut down your router, remove the power cord from the wall socket, wait for a few minutes, and plug the power cord back into your router.

Also Read: How To Teleport Someone To You In Minecraft?

5. Update your PlayStation

We have seen that users facing the NP-34957-8 Error Code on PS4 or PS5 were also running an outdated version of their PlayStation software.

This could also be the possible reason for getting the PlayStation errors because the company recommends everyone to keep their device up-to-date.

In order to update your PS4, follow these steps:

  • Use your controller to navigate to Settings and open the System Software Update tab.
  • Select the Update Now button and click Accept to confirm your action.

To update your PS5, follow the steps mentioned below:

  • Go to Settings of your PS5 and navigate to System > System Software > System Software Update and Settings.
  • Then, click on Update System Software and choose Update Using Internet.

Once you have updated your PS4 or PS5, make sure to restart the device and then check if everything is working fine or not.

6. Change your DNS Server

Some PlayStation users were able to fix their NP-34957-8 Error Code on PS4 or PS5 issues by changing their DNS server.

In order to change your DNS server, you need to follow these steps:

  • Go to Settings on your PlayStation and access the Network tab.
  • After that, click on Internet Connection Setup, select Use Wi-Fi, and click on Custom.
  • Set your IP Address to Automatic and DHCP Host Name to Do Not Specify.
  • Choose the Manual option for your DNS Settings and set the following values:

Primary DNS:

Secondary DNS: 

  • Set the value of MTS Settings to 1456.
  • Select the Do Not Use option for the Proxy server.

Once everything is changed, complete the steps, and your DNS server will be changed, and your NP-34957-8 error code on PS4 or PS5 will also be fixed.

7. Report the problem to PlayStation Support

If the DNS server change also does not fix your problem, it might be an issue specific to your device, and you need to get it fixed by professionals.

Thankfully, we have PlayStation support whom you can contact anytime in order to get assistance regarding our issue.

Similarly, we can contact them in order to fix our NP-34957-8 Error Code issue as well.

Also Read: Astroneer Redeem Codes – Working for Xbox, PS4, and More 


In this article, we have mentioned the steps to fix the NP-34957-8 Error Code on PS4 and PS5, and most users have told us that they were able to fix their issues after implementing the solutions mentioned above.

If you are facing other PS4 errors, you can also comment down below, and we will publish a guide for those specific error codes as well.

Feel free to share this article with your PS friends who are facing the same error code issue so that they can fix it as well.

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