10 Ways to Fix YouTube Comments Not Showing Issue?

If you have been facing the issue of YouTube Comments Not Showing then we know it can be very frustrating.

One of the main feedbacks that the creators get on YouTube is from their comments section and most of the creators do encourage people to comment as much as possible.

But if the comments on YouTube are not available then it can be an issue for both the viewers as well as the creators.

We have seen that YouTube Comments Not Showing issue is due to incorrect channel settings, glitches with the app or YouTube Servers being down, or even because of corrupted cache files.

It is seen that we can fix the YouTube Comments Not Showing issue by making changes in the creator’s channel settings, updating the app, or clearing the cache and cookies.

There are some common reasons why you can’t view YouTube Comments and we have listed them down below:

  • Cache and cookies build-up
  • Apps not applying the latest updates
  • Glitches with the Browser
  • Faults in mobile devices
  • Actual glitches with the App

Now, we have mentioned earlier that there are fixes for YouTube Comments Not Showing issue but we have fixes for both YouTube Creators as well as YouTube Creators and Viewers in general.

So, we are going to start by showing you the fixes for YouTube Creators that you can make to solve the YouTube Comments Not Showing issue on your channel.

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How to Fix YouTube Comments Not Showing Issue? (For Creators)

YouTube Comments Not Showing
YouTube Comments Not Showing

While we are going to show you fixes you can implement as a viewer on YouTube, later on, these are the fixes that are available only to YouTube Creators as they involve changing Settings inside your Channel.

1. Disable ‘Video for Kids’ Setting

If you are not aware, YouTube disabled the comments section below the videos that are made for kids due to the problem of harassment and spam and to protect the kids and their families.

It could be possible that your channel’s profile settings might have been incorrectly set up and your videos could be listed as videos for kids.

Due to this reason, comments might not be visible on your videos as they are visible as child content to the platform.

To fix this issue, you need to review your channel’s settings as mentioned below:

  • Click on your Profile Picture on YouTube which is visible in the top right-hand corner.
  • Now, open the YouTube Studio of your channel and find Settings on the bottom part and a pop-up will show up.
  • Choose the second option called Channel and select Advanced Settings.
YouTube Kids Settings
YouTube Kids Settings
  • You will now see three options as can be seen from the image above.
  • Select the option to either “No, set this channel as not made for kids. I never upload content that’s made for kids” or “I want to review this setting for every video”.
  • With these Settings, your videos will not be listed as video for kids, and the comments section should now be visible under your videos.

2. Check your Comments Settings from the Upload Default or Community Tab

You might have disabled permission for comments or have been set to hold comments for review in your profile settings.

This is the reason why might not be seeing YouTube Comments under your videos.

Just follow the steps mentioned below and check your comments settings:

  • Click on your Profile Picture in the top-right corner on YouTube and select your channel’s YouTube Studio.
  • Find Settings at the bottom of the page and choose Upload Default.
  • Go to Advanced Settings and scroll down to find the Comments Section.
Allow all comments
Allow all comments
  • Click on it and choose to allow all comments.

3. Check the Community tab for Comment Settings

As we mentioned earlier, you should also check the comments settings on your Community tab to make sure that your comments permissions are n

  • While you are already in the Advanced Settings, you can go to the Community tab instead of Upload Defaults.
YouTube Comments Community section
YouTube Comments Community section
  • In the Community section, go to the Defaults tab and then choose the Allow all comments under the Comments on your new videos settings.

How to Fix YouTube Comments Not Showing? (For Both Creators and Viewers)

As we mentioned earlier, there are fixes available to solve the YouTube Comments Not Showing issue.

We have already mentioned the steps that you can take if you are a YouTube Creator to fix the YouTube Comments Not Showing issue.

Now, we are going to tell you about the fixes that can be taken by both the YouTube Viewers and Creators in order to solve the issue of YouTube Comments Not Showing.

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1. Check your Internet Connection

The first thing you need to do is check if your internet connection is working fine or not.

We have seen people complaining about their YouTube Comments not showing up while the real issue was their weak internet connection.

Check Internet Connection
Check Internet Connection
  • To check if your internet connection is working fine or not, go to Fast.com and open the website on your device.
  •  The website will soon give you the results which tell you about the internet speeds you are getting.

If the internet speeds on your network are below 5Mbps then the YouTube comments might not show up.

2. Check YouTube Servers

If the YouTube comments are not showing up under the videos you are watching and the video is also having issues playing, you need to check the YouTube Server Status.

Youtube Server Status
Youtube Server Status
  • In order to check the YouTube Server Status, go to DownDetector where they already have a dedicated YouTube server page.
  • You can click on this link and visit the page on your device and see if the YouTube servers are working fine or not.
  • If the YouTube servers are having issues then you just need to wait because the YouTube engineers are already working on the issue and you might not see the videos or comments while the servers are down.

3. Clear your browser cache

In order to fix the YouTube Comments Not Showing issue, you need to make sure that no temporary cache files are messing up with YouTube.

It is quite possible that some cache files are not letting the YouTube comments show up so we should clear these files and see if it solves the issue.

To clear your browser cache, follow these steps:

  • Open Google Chrome and click on the three-dot menu at the top-right corner of your browser window.
  • Click on History and click on Clear browsing data.
  • Now, just proceed to click on Clear Data and all your browser cache files will be cleared.

Reopen the YouTube tab on your browser and make sure that your YouTube comments are now loading.

4. Open YouTube in Incognito Mode

You must be aware that there is an incognito mode available inside Google Chrome and other browsers as well.

The benefit of using Incognito mode in any browser is that it does not store any history or cache files which means every visit is unique.

So, it does not cause issues with YouTube Comments not showing as well.

To browse YouTube in Incognito Mode, follow these steps:

  • Go to Google Chrome and click on the three-dot menu and then click on Open New Incognito Window.
  • You can also press Ctrl + Shift + N to open a new incognito window.
  • Once you have a new incognito window opened, type YouTube.com in the Address bar and open the site.
  • Open any video you want to watch and then see if the YouTube Comments show up or not.

In our testing, we have seen that the Incognito Mode method always works and the YouTube Comments Not Showing issue gets fixed.

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5. Update the YouTube app

The next thing you need to do to fix the YouTube Comments Not Showing Up inside the app is to update the app itself.

You might not be aware but there is an update to the YouTube app almost every week and it is important to download and install that update as well.

To check if there is an update available for the YouTube app, follow these steps:

  • Go to Google Play Store or App Store and search YouTube.
  • Open the YouTube listing and check if there is an update available.
  • If you see the Update button, click on it to update the app and make sure to keep it updated.

6. Clear the YouTube app’s cache and data files

In order to fix the YouTube Comment not showing inside the app, we have found that the method to clear cache and data files is found to be working well.

So, we might as well try this method to fix our YouTube comments issue as well.

Note that clearing cache and data files on iOS is not possible so you should try the method mentioned below to reinstall the YouTube app.

For Android users, you can clear the cache and data of the YouTube app in the following manner:

  • Go to Settings > Apps and Notifications > YouTube and then click on Storage.
  • Now, click on Clear Data and then also click on Clear Cache to clear both the files.
  • After this is done, log in to YouTube and check if the YouTube Comments start showing up under the videos.

7. Reinstall YouTube app

If the method of updating or clearing the cache of the YouTube app does not work in fixing the YouTube Comments Not Showing issue then the next step is to reinstall the YouTube app.

In order to reinstall the YouTube app, you first need to remove it from your device.

  • For that, long-press the YouTube app installed on your device and click to Uninstall or Delete App.
  • Once that is done, go to Google Play Store or App Store for iOS and search for YouTube.
  • Click on the YouTube app’s listing and download the app to your device.

Once the app is installed, open it and make sure that the YouTube Comments show up.

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Conclusion

With this article, you will be able to fix the YouTube Comments Not Showing up issue and we are confident that at least one of these steps will work.

We know for a fact that a lot of people read the comments under YouTube videos so not being able to see comments under a particular video can be very frustrating.

Share this article with your friends who are also having the issue of YouTube Comments Not Showing Up under the vidoes they watch.

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